TERMS AND CONDITIONS OF SALE
These terms and conditions apply to all orders sent by the customer (hereinafter “the customer”) to Soluzione Europa srls, VAT number 02911820609, via the website or mobile site.
By using www.zafferanozaffillo.it and / or by issuing an order, the Customer agrees to comply with the following Terms and Conditions (“the Terms”). Please read and fully understand the Terms before issuing the order.
We inform you that the General Terms and Conditions of Sale may change and therefore we invite you to regularly visit our website to find out about the current status of the Terms.
The inclusion of any product or service on www.zafferanozaffillo.it at a particular time does not imply or guarantee that such products or services will be available at any time. Soluzione Europa srls reserves the right to suspend any product at any time.
Soluzione Europa srls reserves the right to change the Terms at any time and without notice. The version of the Terms applied to the order of the Customer is the one present on www.zafferanozaffillo.it at the time of issuing the order.
The customer declares to understand and agree not to (i) send, transmit, redistribute, upload or promote any communication or content that could cause damage or negatively impact our business, products or services; (ii) act in any manner or use any device that limits, impairs, interferes with or inhibits any other user from the use or enjoyment of the www.zafferanozaffillo.it site, or impacts on site security; or (iii) use any device or attempt to use any engine, software, equipment, agent, script or other device or mechanism (including but not limited to spiders, bots, crawlers, avatars or smart agents) to browse or search inside the site, or copy content from the site. SOLUZIONE EUROPA SRLS reserves the right to immediately prohibit access to the site and close the account of any user who violates these provisions or any other provision of these Terms and Conditions.
The prices shown are valid for Europe and non-EU countries including VAT, containers and packaging.
– Wire transfer
– Credit Card (via paypal)
At the current state of the banking system, the reclaimed amount is credited to the beneficiary’s current account not earlier than 3/5 working days from the date of execution of the same. If within 8/10 days from the order we do not receive the payment, the order will be deleted.
The subjects required to request an invoice must make a request at the time of ordering, communicating the VAT number in the appropriate field before making the payment procedure.
SOLUZIONE EUROPA SRLS delivers directly to the address indicated by customers when ordering; depending on the area of destination of the goods, deliveries may take place over a period of time ranging from 2 to 15 days, subject to setbacks.
The costs will be calculated and indicated in the cart at the time of filling the order.
The Company delivers to Italy using the Italian Post and GLS couriers, in Europe using GLS and in non-EU countries with DHL.
The tracking code of the shipment is provided on request after receipt of shipment.
Right of withdrawal
The Customer pursuant to Legislative Decree 06/09/05 n. 206, has the right to withdraw from the contract within 10 days of receipt of goods and proceed with the return of goods, giving notice by registered mail addressed to: SOLUZIONE EUROPA SRLS., Viale I. Bonomi n. 4, Cassino (FR) – 03043 (Italy). In any case it is advisable to contact the company as soon as possible using our telephone numbers. The products must be returned intact, placed in their original packaging complete in all its parts with adequate external packaging to be paid by the customer. The goods must be sent to the company address. Attention, the products sent after the deadline foreseen to our warehouse and without the above requisites cannot be reimbursed. To exercise the right of withdrawal you can choose between the following possibilities:
1) delivery of a purchase voucher that must be spent within one year of its generation, otherwise the credit will lapse;
2) replacement of the goods;
3) re-crediting the money, indicating the details of a bank account or postal or paypal account.
The reimbursement regards the price of the product and the costs of first shipment and will be made within 30 days from the receipt of the returned goods. The only expenses charged to the customer are those related to the return of the goods.
If the Courier delivers the goods and the customer does not collect the ordered products without a suitable reason, it determines the non-collection. This involves the automatic charge of the shipping costs of return package, to be paid by bank transfer to the bank details indicated above.
Product not available in storage
In the event that the chosen product should not be temporarily present at our store, we will contact you by email or telephone to decide together how to make the order progress (full refund or waiting for the supply).
Cancellation of orders
The customer who intends to cancel an order can call using our telephone numbers or send a report to the email address firstname.lastname@example.org
Soluzione Europa s.r.l.s
Registered office: Viale I. Bonomi 4 – 03043 Cassino (FR)
Contact details: e-mail email@example.com Tel. 0776 301070